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0;font-size:14px}.admin-connection-state{color:#147a65;white-space:nowrap;flex:none;font-size:13px;font-weight:650}.admin-list-panel{border:1px solid var(--admin-border);background:#fff}.admin-filter-row{border-bottom:1px solid var(--admin-border);background:#f8faf9;flex-wrap:wrap;align-items:end;gap:12px;padding:18px;display:flex}.admin-filter-row label{color:#50605d;gap:6px;font-size:13px;display:grid}.admin-filter-row label:first-child{flex:260px}.admin-filter-row input{min-width:260px}.admin-filter-row select{min-width:150px}.admin-filter-row input,.admin-filter-row select{background:#fff;border-color:#cad4d1;border-radius:2px}.admin-list-error{color:#8c3428;background:#fff2ef;border-bottom:1px solid #e6c3bd;margin:0;padding:12px 18px;font-weight:650}.admin-table-scroll{overflow-x:auto}.admin-list-panel table{border-collapse:collapse;table-layout:fixed;width:100%;min-width:992px;font-size:13px}.admin-list-panel th{border-bottom:1px solid var(--admin-border);color:#475754;text-align:left;white-space:nowrap;background:#f3f6f5;height:46px;padding:9px 12px;font-weight:700}.admin-list-panel td{color:#344542;overflow-wrap:anywhere;vertical-align:middle;border-bottom:1px solid #e4e9e7;height:54px;padding:9px 12px}.admin-list-panel tbody tr:hover{background:#f4faf8}.admin-list-panel .admin-table-state{height:120px;color:var(--admin-muted);text-align:center}.admin-status{white-space:nowrap;border:1px solid;border-radius:2px;align-items:center;min-height:26px;padding:2px 9px;font-size:12px;display:inline-flex}.admin-status-待处理{color:#8a6413;background:#fff8e7;border-color:#e5ba58}.admin-status-处理中{color:#246b9e;background:#edf7ff;border-color:#64a9dd}.admin-status-已回复{color:#277254;background:#eff9f4;border-color:#69af93}.admin-status-已关闭{color:#65716e;background:#f3f5f4;border-color:#b6bfbd}.admin-table-footer{color:var(--admin-muted);justify-content:space-between;padding:13px 18px;font-size:13px;display:flex}.admin-drawer-backdrop{z-index:80;background:#16262361;position:fixed;inset:0}.admin-detail-drawer{background:#fff;flex-direction:column;width:min(640px,100%);display:flex;position:absolute;inset:0 0 0 auto;overflow-y:auto;box-shadow:-16px 0 44px #142d2824}.admin-detail-drawer>header{border-bottom:1px solid var(--admin-border);justify-content:space-between;gap:20px;padding:24px 28px 20px;display:flex}.admin-detail-drawer>header small{color:var(--admin-muted)}.admin-detail-drawer>header h2{margin:4px 0;font-size:24px}.admin-detail-drawer>header p{color:var(--admin-muted);margin:0}.admin-detail-drawer>header button{color:#a2352e;background:0 0;border:0}.admin-detail-summary{border-bottom:1px solid var(--admin-border);grid-template-columns:repeat(2,1fr);margin:0;padding:18px 28px;display:grid}.admin-detail-summary div{grid-template-columns:90px 1fr;gap:8px;padding:8px 0;display:grid}.admin-detail-summary dt,.admin-access-list dt{color:var(--admin-muted)}.admin-detail-summary dd,.admin-access-list dd{margin:0}.admin-detail-drawer>section{border-bottom:1px solid var(--admin-border);margin:0 28px;padding:19px 0}.admin-detail-drawer>section h3{margin:0 0 8px;font-size:16px}.admin-detail-drawer>section p{color:#4f5f5d;margin:0;line-height:1.75}.admin-access-list{gap:8px;margin:0;display:grid}.admin-access-list div{grid-template-columns:90px 1fr;gap:10px;display:grid}.admin-access-list dd{overflow-wrap:anywhere}.admin-detail-drawer>footer{border-top:1px solid var(--admin-border);background:#fff;justify-content:flex-end;gap:10px;margin-top:auto;padding:16px 28px;display:flex;position:sticky;bottom:0}.admin-chat-workspace{border:1px solid var(--admin-border);background:#fff;grid-template-columns:290px minmax(420px,1fr) 286px;height:calc(100vh - 164px);min-height:620px;display:grid}.admin-conversation-list,.admin-visitor-panel{background:#f8faf9;min-width:0;overflow-y:auto}.admin-conversation-list{border-right:1px solid var(--admin-border)}.admin-conversation-list>header,.admin-visitor-panel>header{border-bottom:1px solid var(--admin-border);justify-content:space-between;align-items:center;min-height:58px;padding:14px 16px;display:flex}.admin-conversation-list>header span{color:var(--admin-muted);font-size:12px}.admin-chat-filter{border-bottom:1px solid var(--admin-border);gap:3px;padding:10px 12px;display:flex}.admin-chat-filter button{color:#63716f;background:0 0;border:0;min-width:auto;min-height:34px;padding:5px 10px;font-size:13px}.admin-chat-filter button.is-active{color:#08786d;background:#e5f3f0;font-weight:700}.admin-conversation{border:0;border-bottom:1px solid var(--admin-border);color:#203331;text-align:left;background:0 0;grid-template-columns:40px minmax(0,1fr) auto;gap:10px;width:100%;min-height:82px;padding:14px 12px;display:grid}.admin-conversation.is-active{background:#eaf6f3;box-shadow:inset 3px 0 #169688}.admin-avatar{color:#07675e;background:#d8ebe7;border-radius:50%;place-items:center;width:38px;height:38px;font-size:12px;font-weight:750;display:grid}.admin-conversation>span:nth-child(2){gap:4px;min-width:0;display:grid}.admin-conversation small{color:var(--admin-muted);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.admin-conversation-meta{color:#788582;justify-items:end;gap:8px;font-size:11px;display:grid}.admin-conversation-meta b{color:#fff;background:#d84037;border-radius:50%;place-items:center;width:20px;height:20px;display:grid}.admin-chat-state{color:var(--admin-muted);text-align:center;margin:0;padding:22px 16px;font-size:13px}.admin-chat-state p{margin:0 0 12px}.admin-message-panel{background:#fff;grid-template-rows:auto minmax(220px,1fr) auto;min-width:0;min-height:0;display:grid;overflow:hidden}.admin-message-panel>header{border-bottom:1px solid var(--admin-border);justify-content:space-between;align-items:center;min-height:66px;padding:12px 18px;display:flex}.admin-message-panel>header div{display:grid}.admin-message-panel>header span{color:#19806e;font-size:12px}.admin-message-history{background:#f5f7f6;flex-direction:column;gap:14px;padding:20px;display:flex;overflow-y:auto}.admin-message-time{color:#8a9693;text-align:center;margin:0;font-size:12px}.admin-message{width:min(620px,84%);margin:0}.admin-message p{margin:0}.admin-message time{color:#899492;margin-top:6px;font-size:11px;display:block}.admin-message-visitor{align-self:flex-start}.admin-message-visitor>div:first-child{background:#fff;border:1px solid #dbe2e0;padding:12px 14px}.admin-message-visitor strong{color:#657471;text-transform:uppercase;margin-bottom:5px;font-size:11px;display:block}.admin-translation{color:#2c4f49;background:#edf7f5;border:1px solid #cce2dd;border-top:0;padding:10px 14px}.admin-translation strong{color:#08786d;text-transform:none}.admin-message-admin{background:var(--admin-green);color:#fff;align-self:flex-end;padding:12px 14px}.admin-message-admin small{color:#cfe5e1;border-top:1px solid #ffffff3d;margin-top:8px;padding-top:8px;display:block}.admin-message-admin time{color:#bed6d2;text-align:right}.admin-reply-box{border-top:1px solid var(--admin-border);gap:9px;padding:14px 18px;display:grid}.admin-reply-box label{font-size:13px}.admin-reply-box textarea{background:#fff;border-color:#cbd5d2;min-height:82px}.admin-reply-box>div:last-child{justify-content:flex-end;gap:10px;display:flex}.admin-chat-action-error,.admin-chat-action-status{margin:0;font-size:13px;font-weight:650}.admin-chat-action-error{color:var(--admin-danger)}.admin-chat-action-status{color:#147a65}.admin-translation-preview{background:#eff8f6;border-left:3px solid #2e9d8e;padding:10px 12px}.admin-translation-preview strong{font-size:12px}.admin-translation-preview p{color:#284944;margin:3px 0}.admin-translation-preview span{color:#6f7d7a;font-size:11px}.admin-visitor-panel{border-left:1px solid var(--admin-border)}.admin-visitor-panel>header{justify-content:flex-start;gap:8px}.admin-visitor-panel dl{gap:0;margin:0;padding:6px 16px;display:grid}.admin-visitor-panel dl div{border-bottom:1px solid #e1e7e5;padding:13px 0}.admin-visitor-panel dt{color:var(--admin-muted);font-size:12px}.admin-visitor-panel dd{overflow-wrap:anywhere;color:#344744;margin:4px 0 0;font-size:13px}@media (width<=1080px){.admin-chat-workspace{grid-template-columns:250px minmax(400px,1fr)}.admin-visitor-panel{border-top:1px solid var(--admin-border);border-left:0;grid-column:1/-1}.admin-visitor-panel dl{grid-template-columns:repeat(3,1fr);column-gap:20px}}@media (width<=760px){.admin-login-page{padding:18px}.admin-login-panel{padding:34px 24px 28px}.admin-shell{display:block}.admin-sidebar{height:auto;position:static}.admin-brand{justify-content:space-between;align-items:center;padding:16px 18px;display:flex}.admin-brand img{width:145px}.admin-sidebar nav{grid-template-columns:repeat(2,1fr);padding:0 12px 12px}.admin-sidebar nav a{justify-content:center}.admin-topbar{min-height:58px;padding:0 14px}.admin-topbar>span{display:none}.admin-topbar>div{justify-content:flex-end;width:100%}.admin-content{padding:18px 12px 24px}.admin-page-heading{align-items:flex-start}.admin-page-heading h1{font-size:23px}.admin-connection-state{font-size:11px}.admin-filter-row{grid-template-columns:1fr 1fr;display:grid}.admin-filter-row label:first-child{grid-column:1/-1}.admin-filter-row input,.admin-filter-row select{width:100%;min-width:0}.admin-list-panel table{min-width:0}.admin-list-panel col:first-child{width:22%!important}.admin-list-panel col:nth-child(2){width:21%!important}.admin-list-panel col:nth-child(3){width:25%!important}.admin-list-panel col:nth-child(8){width:18%!important}.admin-list-panel col:nth-child(9){width:14%!important}.admin-list-panel col:nth-child(n+4):nth-child(-n+7),.admin-list-panel th:nth-child(n+4):nth-child(-n+7),.admin-list-panel td:nth-child(n+4):nth-child(-n+7){display:none}.admin-list-panel th,.admin-list-panel td{padding-inline:8px;font-size:12px}.admin-list-panel .admin-text-button{white-space:normal;font-size:12px;line-height:1.35}.admin-list-panel .admin-status{white-space:normal;padding-inline:5px}.admin-detail-summary{grid-template-columns:1fr}.admin-detail-drawer>header,.admin-detail-summary{padding-inline:20px}.admin-detail-drawer>section{margin-inline:20px}.admin-chat-workspace{height:auto;min-height:0;display:block}.admin-conversation-list{border-right:0;border-bottom:1px solid var(--admin-border);max-height:280px;overflow-y:auto}.admin-message-panel{min-height:720px}.admin-message-history{min-height:360px}.admin-message{width:94%}.admin-visitor-panel dl{grid-template-columns:1fr 1fr}}